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Privacy Policy

Effective Date: October 29, 2023


1. Introduction

SOHOO E-BIKE LLC ("we," "us," or "our") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.


2. Information We Collect

- Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address when you voluntarily provide it to us.

- Usage Information: We may collect non-personal information about your interactions with our website or services, such as IP address, browser type, and the pages you visit.


3. How We Use Your Information

We may use your information for the following purposes:

- To provide our products and services.

- To improve our website and services.

- To communicate with you about updates, promotions, and news.

- To respond to your inquiries or customer service requests.


4. Disclosure of Your Information

We may share your information under the following circumstances:

- With your consent.

- To comply with legal obligations.

- To protect our rights, privacy, safety, or property.


5. Security

We take appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.


6. Your Choices

You have the right to access, update, or delete your personal information. You can also choose not to receive promotional emails from us. To exercise these rights, please contact us at info@sohooebike.com.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after these changes will signify your acceptance of the revised Privacy Policy.


8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@sohooebike.com.